How it works

DISCOVER

Check out the listings of all our available rooms. If you have questions you can chat to one of our team any time.

VIEW

Book a viewing at a time to suit you using the online booking tool in the room listing. These can be done virtually if you're not yet in Singapore.

CHECK-IN

Complete our seamless online check-in process. Pay your 1 month deposit and first months rent.

MOVE IN

Move in and feel at home straight away. Get involved in our COVE community events.

Exploring our properties

Explore our listings on the website. When you find a place you like the look of you can simply click on ‘book a viewing’ and schedule a time to suit you. Once scheduled you will receive an email with the full address of the property and instructions on where to meet us. You will be met by one of our awesome community management team who will do their best to answer any questions you have about the apartment, condo and surrounding area.

The team are always happy to speak to you – simply visit the contact us section of the website and get in touch.

Viewing times depend on the specific property you’re interested in. You will see all the available viewing times when you click the ‘book a viewing’ button on the property listing page.

The earliest move in date is displayed on each property listing. Many of our available rooms are open for immediate move-in and all properties are open for move in within 4 weeks of the listing status showing as ‘available’.

All our properties feature a TV (40”-50” wide), Chromecast, Superfast 1GB Mesh Wifi, furnishing, washing machine and comprehensive kitchenware (including fridge, crockery, cutlery, utensils and kitchen knives, pots and pans, cooking dishes, serving dishes, glassware, mugs, coffee press, kettle, toaster and hob - please check the individual listings for details of whether a microwave, oven, freezer and tumble dryer are provided). Please check individual listings for information about additional apartment amenities and condo facilities as these vary by property.

Yes, all our properties come comprehensively furnished. As a minimum you can expect in the communal areas: dining table and chairs, sofa and armchair, coffee table, smart TV, shelving unit and decorative accessories. In the bedrooms: queen sized bed, bedside table, bedside lamp and wardrobe.

We’re not able to remove any of the furniture provided but if there is space in your personal bedroom you’re welcome to add additional small items of furniture (as long as they don’t require any fixing to the walls).

No, unfortunately we do not currently allow pets in any of our properties.

Couples are welcome to rent master rooms in specific properties. In properties where we feel the communal areas are large enough to accommodate an extra person we allow couples to rent master rooms (with private bathrooms only). This is to ensure there are not too many people sharing the common bathrooms. Rooms where couples are accepted are clearly indicated on our website listing pages.

Yes, we allow cooking in all our properties and provide all the kitchenware you need to rustle up a delicious meal. We ask that you’re considerate of your flatmates and clean up shortly after using the kitchen.

Joining Cove

After your viewing you will receive an email with a link to book a room. Click the link to complete the booking form. Once we received your completed booking form we will issue an electronic tenancy agreement and invoice. As soon as those are complete your room is officially yours!

Your first invoice is made up of a deposit (refundable at the end of your tenancy) which is equivalent to one month’s rent, your first month’s rent (prorated to your move in date) and a one-off $100 administration fee covering your setup with Cove and the condo management.

When you complete the booking form you will be asked to upload a copy of the photo page of your passport. If you’re not a Singapore National or permanent resident we also require a copy of your visa card (front and back).

In the interim, we can accept a copy of the first page of your IPA letter issued by your employer to allow you to enter Singapore. As soon as your visa card comes through you will need to send us a copy of that for our records.

The Cove team meets all flatmates through the viewing process and we will chat to you to understand more about you and what you’re looking for in fellow flatmates.

Cove promotes fair and equal access to housing and so there are no restrictions made on who can live in our properties. In order to comply with Singapore regulations and prevent overcrowding in our apartments we only allow one occupant per room with the exception of some of our larger apartments where couples may be allowed to rent the master bedroom (with private bathroom) only.

Everything you see at the viewing is provided when you move in. All the furniture, kitchenware and in your bedroom we provide the mattress, mattress protector and two pillows with pillow protectors.

Rental Charges

No, Cove is not an agent so we don’t charge agent fees. There is a one off $100 administration charge which will be added to your first invoice. This covers your setup with Cove and your condo management.

The monthly rental rates we advertise on our website are all inclusive. They include super-fast wifi, a weekly cleaning service, all utilities (water, electricity, gas (where relevant) and air conditioning) as well as our stylish furnishing and comprehensive kitchenware.

Yes, all utilities including water, electricity, gas (where relevant), air conditioning and wifi are included. We also provide a weekly cleaner included in your rent.

You will be issued an invoice on the 24th of each month to cover your next month’s rent. Payment of the invoice in full is required before the first of the month. There are penalties for late payment – these are detailed in your tenancy agreement.

No, our prices are fixed and non-negotiable. This ensures that Cove’s rental rates are fair and transparent for all members.

Our prices are calculated based on a variety of factors including the location, condo age, condo facilities, apartment amenities, how many people you share the bathroom with and the size and facilities in your bedroom itself. As a result of considering all these factors, our rooms all vary in price.

Yes, we ask for a deposit to cover us in the event that the property, fixtures or fittings are damaged or if tenants fail to pay their rent. The deposit is equal to one month’s rent and is fully refundable at the end of your tenancy provided there is no damage.

Cove wants to give tenants the flexibility they need so our contracts have only a 3 month minimum term. After this fixed period you will automatically transition to a rolling monthly contract. This contract will automatically renew each month unless you choose to terminate. Termination requires 30 days notice in writing by email to [email protected].

Cove commits to keeping your rent at the same price for 12 months from the date you sign your lease. After this period, and in rare circumstances, we may need to adjust the price slightly to stay consistent with market conditions. You will always be informed of any changes in writing with at least 30 days notice.

We hate to see you go but if you need to leave a Cove property we require 30 days notice in writing to [email protected]

Living with us

Yes! If you want to move to a different part of town or try out another condo then we can easily transfer you between Cove properties once your 3 month fixed lease period is over. You just need to provide us with 30 days notice in writing to [email protected]

For minor issues and disputes we encourage you to resolve things directly with your flatmates. If you’re concerned that someone in your flatshare has infringed the Cove code of conduct you should inform the Cove team at [email protected]. To see the Cove code of conduct please click HERE

We ask that all tenants behave in a respectful manner towards each other, this includes keeping the noise down after 10pm on weekdays and 12 midnight at weekends and always informing other flatmates if you intend to have guests over. Other than that we don’t have any official ‘rules’ but we do ask all tenants to sign up to a Code of Conduct when they rent with us which you can see HERE

Cove covers all maintenance in the property with exception of light bulb and battery replacement which is the responsibility of the tenant. To report  any maintenance issues in your property please email [email protected]. Cove organises the air conditioning servicing on a quarterly basis (for tenants staying in a Cove property for 6 months or more there will be a small charge for air conditioning servicing).

Tenants with Cove must keep the place in good repair and sanitary conditions, ensuring that rubbish is removed on a regular basis and that common areas are left tidy. Any maintenance issues or damages to the fixtures, fittings and furniture must be reported immediately to [email protected]. Cove tenants are responsible for replacing light bulbs and batteries themselves and if any lock-outs occur out of office hours due to lost keys then the tenant must arrange for a locksmith themselves at their own expense. Charges will incurred for any damages to furniture or fittings caused by the tenants - if fault cannot be established then costs will be split equally between tenants.

All Cove properties have 1GB mesh wifi, which ensures fast download speed and great signal strength throughout the property.

Included in your monthly rental charge is weekly cleaning of the common parts of the apartment. This includes the kitchen, living and dining rooms and any shared bathrooms. If you would like to have your own bedroom (and en-suite bathroom) cleaned we can arrange this for you for an extra monthly charge.Cleaning services include dusting and wiping down of all surfaces, vacuuming and mopping the floors.

For weekly cleaning of your bedroom the cost is $50 per month or $100 if you also have an en-suite bathroom. We can also arrange for the housekeeper to iron your clothes each week at a charge of $60 per month for ironing 5 items per week.

Yes you can opt in and out on a monthly basis. To inform us of any changes to your requirements simply email us at [email protected] before the 23rd of the month to make changes for the following month’s services.

FAQs

DISCOVER

Check out the listings of all our available rooms. If you have questions you can chat to one of our team any time.

VIEW

Book a viewing at a time to suit you using the online booking tool in the room listing. These can be done virtually if you're not yet in Singapore.

CHECK-IN

Complete our seamless online check-in process. Pay your 1 month deposit and first months rent.

MOVE IN

Move in and feel at home straight away. Get involved in our COVE community events.